Below FAQ are some common concerns of our clients before purchasing the theme.

Each closures are different sizes. 5x5 is the standard size that are used on all RBA wigs unless requested otherwise. All sizes listed above can be used as a middle or side part.

Yes, all custom wig orders comes customized (knots bleached and plucked)

All custom wig orders take no longer than 21 days to ship to you.

No, orders can not be rushed made at the moment

No, Raven B. Artistry does not offer refunds. When placing a order please make sure you choosing the correct style, texture and length.

No, Raven B Artistry does not offer exchanges. Returns are only subject to items arriving incorrect or damaged. Please notify on the contact page with 3 days of delivery. Please include your order number in email correspondence. Item must be returned back with order tracking number sent to our email.

Custom Unit turnaround is typically 14-21 business days but can vary or be extended depending on the volume of unit orders in progress. Ready to Wear Units will ship immediately after your payment has processed if order is placed before 4pm (excluding holidays & weekends). If not your order will ship the following business day. Shipping carrier is USPS. Local pick up options are also available only for Ready to Wear Units and products. Pick up times are 11am - 4pm. Thursday - Saturday only at Salons by JC (3725 airport Blvd, Mobile, AL 36608) Suite 24. You will also receive a email when your order is ready for pick up. Pre Made units will be processed and shipped within 7-10 business days. Shipping carrier is DHL.

Need Help ?

If you have other questions, please just send it to bookravenbryanna@gmail.com